A Comprehensive Guide to Maintaining Your Softub and Using the Filter Frog

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Maintaining Your Softub: A Simple Guide to Sanitization

Keeping your Softub clean and sanitized is a straightforward task that requires minimal effort. To ensure the water remains fresh and safe, simply add a small amount of chlorine granules two to three times a week. Regularly adjust your pH and alkalinity levels as needed, and remember to replace your Filter Frog every four months for optimal performance.

The Filter Frog, also known as a filter mate, is a special device designed to be placed in your Softub filter. It releases minerals into the water, helping to maintain the pH balance while providing a soft, clear, and refreshing experience in your spa. By using this device, you can reduce your chlorine consumption by up to 50%, making it easier to keep your Softub clean with less effort.

Can You Use Any Filter Mate with the Softub?

It’s essential to use a Filter Mate specifically designed for Softubs, as its size and length are unique. You may come across similar products marketed for other spas and hot tubs, but they may not fit or function correctly with your Softub. Always look for a label indicating “Custom Fit for Softubs.”

What Size of Filter Is Required?

To ensure a proper fit, your filter must be at least 8 inches long. If you own a modern Softub and have the corresponding filter, you likely have the appropriate size. It is compatible with most filters on the market.

If you’re uncertain, use a measuring tape to confirm that your filter has at least 8 inches of available space, giving you peace of mind when placing your order. Some Filter Mates may come with notches for length adjustment. If you purchase one of these, you can cut it at the notches to shorten the cartridge as needed, ensuring a perfect fit for your Softub.

How Often Should You Change the Filter Mate?

Every 4 months. The Filter Frog contains granules that dissolve slowly into the water over a four-month period, making it a long-lasting solution. When you first place it in your Softub, remember to set the dial on the top of the frog to indicate four months from the installation date. This serves as a reminder for when it’s time for a replacement. A coin can easily turn the dial to your desired setting.

It’s also advisable to replace your old Filter Mate after any routine water changes. If you’ve cleaned your Softub and removed the filter, replacing it is essential to maintain the best performance.

Should I Add Chlorine or Bromine While Using the Filter Frog?

The Filter Frog does not replace the need for chlorine or bromine; you will still need to add your sanitizing chemicals as usual. However, you should be able to reduce the amount you use by up to 50%. If you’re using a Filter Frog in your Softub, stick to chlorine granules—bromine is too harsh and can damage your Softub’s liner, potentially voiding your warranty.

Add your sanitizing chemicals based on the manufacturer’s instructions, but feel free to scale back slightly due to the mineral benefits provided by the Filter Frog. You’ll likely notice a significant decrease in the amount of sanitizer required while enjoying the advantages of the mineral infusion.

What Should You Keep Your Chlorine Levels At?

Filter Mate Installed No Filter Mate
Chlorine Levels 1.0 – 2.0 PPM 2.0 – 4.0 PPM

The recommended chlorine levels for safe swimming in pools and spas range from 1 to 5 ppm. Higher levels indicate better sanitation capabilities. If your chlorine exceeds 5 ppm, wait until it drops below that level before re-entering the water. Typically, without a Filter Frog, maintaining chlorine around 3 ppm is advisable. However, with the Filter Frog, aim for levels between 1 to 1.5 ppm. This represents a significant reduction in chlorine usage while still ensuring your spa remains clean and enjoyable for hydrotherapy sessions.

How Many Gallons of Water Does It Treat?

The Filter Frog is suitable for any Softub owner, regardless of the model or size. If you decide to use it in other styles of hot tubs, it can effectively treat water volumes up to 600 gallons. While some versions are specifically designed for Softubs, they can also be used in various other spa types.

Where Can I Buy a Filter Frog for My Softub?

Your local pool store may carry Filter Frogs, but ensure that it is compatible with Softubs. The most convenient option is to purchase online from Hot Tub Spa Source. They often offer free shipping on orders over $75 and provide discounts for bulk purchases, such as a three-pack, helping you save while ensuring you have a year’s supply on hand.


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